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Workforce Effectiveness Index®

Does your organization have any of these problems?

  • Do your employees show up for work on time?
  • Do you have turnover problems?
  • Do your employees work hard?
  • Are your employees customer-friendly?
  • Do your employees follow rules & safety protocols?
  • Is theft or shrinkage a problem with your organization?
  • Do you want employees that will stay with your organization?

The WEI® effectively measures the following competencies:

  • Employee Turnover
  • Work Ethic and Dependability
  • Customer Service Quality
  • Counter-Productive Behaviors

The WEI® helps you decide which candidate to hire after determining the specific competency traits desired in a candidate, so you can hire your next top performer.

The WEI® is particularly useful for organizations with many high-turnover positions, such as:

  • Call center agents
  • Food service workers
  • Banking/financial services
  • Hotel workers
  • Restaurant workers
  • Manufacturing workers
  • Administrative/clerical workers
  • Retail workers
  • Customer service positions
  • Cashiers
  • Store managers
  • Healthcare workers

Hiring the Best

Hiring managers in these industries are required to fill a large number of openings in a short period of time. WEI® can help these managers find the right employees fast. Job candidates or current employees can take an online assessment in less than 15 minutes. The result is a hiring report—one that instantly recommends 1) a candidate for hire, 2) a candidate for hire provided certain conditions are met or 3) a candidate not be hired.


If you would like to learn more about our offerings and capabilities, please
get in touch with us
or download our PDF brochure overview.