Open Feedback Tools Take the Lead in 2018

By: Lynée Miller, January 30, 2018

Business values are the company’s identity.  Many companies focus on technical competencies, but overlook the bottom-line competencies that make the well-oiled machine high-powered.  Employers expect excellent performance from their employees.  Obtaining open and recurring feedback serves as a foundation for identifying development chances for the individuals.  Open feedback, or open text tools, make it possible for leaders to realize more precise measures on development needs.  Additionally, the open feedback tools also provide data to the leaders on their own contributions toward success within the organization.  Having the open feedback responses helps leaders focus on not only their priorities as the leader for the business, but also building a rich environment with good values.

Connectivity has never been more important in the business world.  Leaders are focusing on more human interaction.  These interactions drive creativity and relationships.  Companies have worked long and hard to find and acquire their top talent, the next stage is to measure happiness and engagement.  Open feedback tools provide big insight on the individuals and also provides for rich opportunities to perform real-time coaching.

Using open feedback tools often acts as a pulse to obtain valuable information from employees.  Identifying the health of the employees is critical for sustainability.  When using the open feedback tools, make it fun.  Change the questions each time the survey is sent, but keep the straightforward focus on your goal to measure happiness. Consistency in listening to, developing and showing appreciation keeps the employees gratified and happy. Engagement, culture and pulse surveys are just a few means of anonymous methods an employee may use to express their feelings and concerns without risk of retaliation or feel unheard. Anonymous feedback ensures every employee is given an equal vote on every question asked. Open feedback tools are a useful vehicle to deliver information, helping leaders with inclusion, respect and empowerment of individuals.

As Fydor Dostoevsky quoted, “The greatest happiness is to know the source of unhappiness.”