Can I have your attention, please?

By: Elise Lotz, April 25, 2017

In today’s world, it’s all about attention. From advertisers to your employer, everyone wants a piece of your attention or they want to know where most of it is directed. That’s the game – whomever gets the most attention wins. Did someone’s ad catch your eye? There’s a point. Were you curious enough to click and explore their site? Add three more points. Did you ultimately make a purchase as a result? Game, set, match. more…

Succession Planning

By: Joe Koczwara, April 12, 2017

A few years ago, a small organization had a big dilemma. Their Chief Information Officer (CIO) left the company for a new position at a startup without giving any notice. This left the organization at risk. The CIO had worked there for eight years, had built his department from the ground up, and had hand-picked every employee. His hands-on leadership approach created a meaningful, trusting culture that empowered his team to do great work. So his sudden departure left the department–and the company–in a bit of a panic. more…

The One Tool Your Hiring Process is Missing

By: Chris Leech, March 28, 2017

In recent years we’ve seen a lot of discussion about Emotional Quotient (EQ) or Emotional Intelligence (EI). Just last month, The Harvard Business Review (HBR) published an article providing a real world example of Emotional Intelligence to help people wrap their head around the topic. The example discusses why Esther, a seemly ideal manager of a small team, is struggling with overall management performance. The example encourages us to review all aspects of EI which are often missed. more…

Selling While Managing Others is Tough Sledding

By: Steve Schaffer, March 14, 2017

A client recently asked me if having his Sales Manager also selling was the best idea or not. My response was, “The best idea? I’m not so sure. Is it doable? Yes.”

While I have seen people succeed in such a dual role, it is not easy to find someone with the proper DNA to be successful both in sales and in managing a team of salespeople. more…

Exploring New Borders

By: Lynée Miller, February 27, 2017

Congratulations! Your company is ready to go global. Now what?

Introducing a product or service into different parts of the world takes the business of relationship-building to a higher level. When your organization embarks on global expansion, it provides for a wealth of opportunities but it also presents new challenges. more…