Our clients tell us: "Your product is great, but your service is even better." The Devine Group is a true strategic partner to our clients. Our primary goal is to help our clients achieve greater success. And because our clients come first, we find that they come back to us with repeat business year after year.

Dedicated Account Manager

The Devine Group provides clients with a dedicated Account Manager, a single person acting as point of contact to ensure communication, accountability and a profitable relationship. This is important because even though our system is very much a stand- alone, self-administering application, there will be times when our clients may have a need and the solution is only a phone call away. Your Account Manager will also help with:

• Expanding the solution beyond the functionality introduced during implementation process.
  
  
• Implementing best practices, advising on business process improvement and encouraging user adoption.

Comprehensive Training

We offer both in-person, classroom-based training on the basics of using our behavioral assessment tools and web-based special topic sessions.

Feedback Experts

We have on staff highly trained "feedback experts." These resources can be leveraged on engagements where expert interpretation is desired in addition to the standard reports.

• Verbal Feedback to Hiring Managers is supplied by specialists certified in Devine Inventory interpretation. These sessions are delivered either over the telephone or in person and typically last 15 to 20 minutes. They are designed to walk the Hiring Manager through a candidate’s CoreSelect™ results, to answer any questions, to explore meaning of behavioral inter-relations and to offer concise evaluation of risk areas and recommendation on development areas.
  
  
• Verbal Feedback to Individuals is supplied by specialists certified in Devine Inventory interpretation. These sessions are delivered either over the telephone or in person and typically last 25 to 30 minutes. They are designed to walk the individual through their CoreDevelop™ results, to answer any questions, to explore meaning of behavioral inter-relations and to offer concise recommendation on development areas.
  
  
• Verbal Feedback to Managers is supplied by specialists certified in Devine Inventory interpretation. These sessions are delivered either over the telephone or in person and typically last 20 to 25 minutes. They are designed to walk the Manager through the CoreCoach™ Report in order to answer any questions about the subordinate’s results or the coaching tips and guidelines.
  

Success Profile Development

We offer success profile development services. For low-volume jobs, we can leverage our historical database in your industry and general job families to develop an effective model for success. For higher volume jobs, we perform full validation processes that maximize the business improvement opportunity.

For a low-volume job where insufficient comparative data is available, our success profile consultation consists of a detailed review of job descriptions and duties, tempered with behavioral input driven by company strategic objectives and direction. This allows the individual Devine Inventory Results to be compared and charted against the behavioral requirements, specific to that individual job, within the desired corporate culture.