Hospitality

Are your current hiring solutions providing you with the results you desire?

High turnover and customer-oriented positions within the hospitality industry require a special breed of employees in order to be successful. Devine Group hiring solutions help hospitality firms discover and develop the ingredients necessary within a potential hire for success down the line. With clients ranging from restaurants to large hotel chains, The Devine Group has refined our service offerings so that hospitality industry-based organizations can improve their hiring and development processes, reduce turnover and related expenses, and in turn, increase positive customer experiences. Devine Group solutions that are recommended for the hospitality industry include:

Devine Hourly Selection is an online screening tool for high turnover hourly positions such as call center agents, retail workers, food service employees, hotel staff, manufacturing personnel and medical assistants.

Devine Hourly Selection measures the potential for behaviors such as poor attendance, low productivity or theft violations within your prospective hires, so that you can avoid costly mistakes of hiring the wrong person for the job, and increase the ability to retain the best employees possible.

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The Devine Inventory Hiring report provides a detailed summary of the degree to which a candidate’s assessment results match the relevant job “Success Profile”. Results are presented graphically on a range of 33 behaviors that suggest whether or not a candidate would be an appropriate fit. Devine Inventory Hiring also provides follow-up interview questions that help hiring managers determine whether certain “low-scoring” behaviors are caused by hard-wired attributes of a candidate, cultural influences or temporary life circumstances.

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Devine Inventory HiringPremium is a highly customizable report that can help your company accurately predict which prospective hires will be successful in specific roles by condensing the 33 behaviors measured by The Devine Inventory into rated competencies that are very specific to your organization. An overall applicant score is provided with the primary and contributing competencies being displayed in an aesthetically pleasing, abbreviated and easy-to-read graphical format.

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Help your employees attain the essential skills needed to conduct a successful structured behavioral interview with InterviewRight, an interactive web-based training program that examines the key points of high-quality interviewing. Our online training approach is designed to make the most efficient use of your employees’ valuable time and teach them how to make a sound investment when faced with a hiring situation—by making it a priority to carefully and appropriately select an organization’s most valuable asset: its people.

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Devine Inventory Culture is the report for executive managers who wish to know their staff’s overall strengths and weaknesses—and turn them into opportunities.

The Devine Inventory Culture report helps you determine if your existing culture will support your organization’s productivity goals by comparing the behavioral tendencies of existing employees and job applicants with those of your organization’s top performers.

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Employee separation can be a sensitive process, which is why we developed the Devine Online Exit Survey. This survey is geared toward assisting your organization with its separation strategies and can help solve employee retention problems by providing you with clear, concise and actionable information on why employees are voluntarily leaving your company.

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The Devine Applicant Qualification System (AQS) is a one-stop hiring solution for small- and mid-sized businesses. Devine AQS allows companies to seamlessly track candidates through the entire hiring process—from the moment they apply for a job until the offer is accepted.

With Devine AQS, your organization is able to house job postings, candidate resumes, assessment results and interview responses in one central location, encouraging communication and information sharing between decision makers and locations.

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